Skip the queue and kick back
Talk to doctors – from General Practitioners to Specialists – on medical conditions and get quick responses. Users will be able to get personalized prescriptions accustomed to their condition. They can purchase these prescriptions right from the app.
Health and beauty products at your doorstep
Browse through different categories or symptoms to purchase health and beauty products. The app will locate your nearest pharmacies and notify Grab drivers to deliver them to your doorstep.
Catch up on your health and wellness Read up on health, wellness and lifestyle content produced by the Good Doctor Technology team. The team writes articles based on categories, and personalize them to users as recommended reads.
Our team considered the product ecosystem very early on in the project. It was clear to us that there is the public facing app (customer/patient app). The doctor’s app comes next in line, to assist doctors in consultation and scheduling potential appointments.
Then comes the merchant / pharmacy app that helps to manage stock and purchases made from the app. In the bigger ecosystem, we saw potential to tap into the hospital/clinic app. The hospital/clinic app will be able to ensure seamless communication and bookings between different platforms for doctors who are assigned to a specific hospital.
These bookings will cater to the preferences of patients who decide to book a hospital appointment. Although are team did not get into the full extent of the ecosystem, we did research to find the best existing telemedicine ecosystems out there.
This was useful to pin-point and recommend features to the team. Extending from the Grab family itself, there was a clear potential to reach out and target the driver’s app. The founding idea was to be able to keep track of driver’s wellbeing and provide healthcare services on-the-go.
Being the first ones to kick off designs, our team built the product in a way that we can transfer our product knowledge to other team members.
Sixty Two created a UI guideline / design system to consolidate all the elements created. This was crucial for the new members to maintain the continuity of the app’s design style.
The telemedicine app does run within the Grab app, however, it will not be the app’s native app. Therefore, we explored the possibilities of Progressive Web App (PWA) and pushed its limits to make the digital experience feel as native as possible.
Using elements like the bottomsheet, utilizing dynamic headers for each page name, our team made sure that even though the health app is not native, we want the experience to feel seamless and close to the core Grab experience.
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